Resident Benefit Package
Welcome to the Resident Benefit Package at Real Property Management Last Frontier. This comprehensive package offers you a range of services and added protection designed to enhance your renting experience and streamline your responsibilities. Our Resident Benefit Package is crafted to ensure a high standard of care, accessibility, and support, making renting with us a hassle-free, rewarding experience.
What’s Included in Our Resident Benefit Package?
Residents with upgraded lease packages gain added value through various benefits, from support services and credit-building opportunities to maintenance support and even carpet cleaning reimbursements. Here’s a detailed overview of the key benefits available to our valued residents:
Phone, Email, Dropbox, and Office Support
Our team is available five days a week (9 AM – 5 PM) for any inquiries, via email at [email protected] or phone at (360) 883-4881. We also offer secure document drop-off and by-appointment office support for in-person meetings.
24/7 Online Portal & Mobile App Access
Residents can manage rent payments, access electronic documents, view account statements, and handle essential lease documents anytime, anywhere, with our secure online portal and mobile app.
Advanced Maintenance Center (24/7/365)
Access emergency maintenance support around the clock. You can upload photos or videos of issues, which helps us assign the best technician to your property quickly. Rest assured that all work is performed by trusted professionals.
Property Condition Reviews
Regular inspections keep your home in top shape, identifying small issues before they become bigger problems. These reviews occur at move-in, move-out, and twice yearly, covering areas that are often overlooked.
On-Time Rent Payment Credit Reporting
Build your credit score by paying rent on time! We report to Experian’s Rent Bureau, helping improve your financial profile through consistent, timely payments.
Rental Reference & Mortgage Verification
Moving or purchasing a home? We document your rental history, facilitating applications with no additional charge, helping make your transition smoother.
Carpet Cleaning Reimbursement Benefit
Receive a $50 credit toward professional carpet cleaning after renewing your lease. A fresh, clean home is essential, and we make it easier to maintain yours with this benefit.
Pest Control Reimbursement Benefit
Get a $75 credit toward professional pest control once annually to help maintain a clean, pest-free living space. Eligibility requires an account in good standing.
One-Time Non-Sufficient Funds Fee Forgiveness
We understand life can be unpredictable. Enjoy a one-time NSF fee waiver within a 12-month period for peace of mind.
One-Time Late Fee Forgiveness
Avoid penalties with a one-time late fee forgiveness before the 10th of the month, giving you added flexibility.
Lease Renewal Processing Benefit
Simplify your lease renewal process with no extra fees when responding within the indicated time frame, ensuring a seamless renewal experience.
Utility Management
To avoid double payments or confusion, RPM monitors utility billing to ensure they’re allocated correctly.
Home Buying Assistance Benefit
Interested in buying a home while renting with us? We offer support with a trusted buyer’s agent and a $500 closing credit toward your rental account upon purchase, helping ease your path toward homeownership.
Benefits of Renting with Real Property Management Last Frontier
Dedicated Support: Our professional team assists you throughout your tenancy. Whether you have questions or need assistance, we’re just a phone call or email away.
Local Expertise: With our in-depth knowledge of the Anchorage area, we can provide insights into local amenities, schools, parks, and more, helping you feel at home in your new community.
Resident Satisfaction: We prioritize resident satisfaction by ensuring quick response times for maintenance requests and effective communication throughout your tenancy.
Ready to Get Started?
For more information about the Resident Benefit Package, or to discuss lease upgrades, contact Real Property Management Last Frontier today. We’re here to make your renting experience easier and more rewarding!
If you have any questions or need further assistance, don’t hesitate to contact our team at (907) 268-4779 or contact us online.